Walk into almost any office and you'll find the same poster on the wall. Integrity. Excellence. Innovation. Respect. Maybe a "Passion" thrown in for flavour.
Nobody in that building could tell you what those words actually change about how they work. That's because they were never real values. They were a pick list — words a few people in a room decided sounded like the kind of company they'd like to be.
Aspirations dressed up as identity. And it's why most company values are useless.
Here's the problem. A value you choose because it sounds good tells you nothing. It can't help you hire. It can't help you fire. It won't settle a hard decision at 11pm when two good options pull in opposite directions. It just sits there on the wall, looking virtuous, doing nothing.
A real value does the opposite. It's load-bearing. It's the thing that, when it's present, makes the work feel like yours — and when it's violated, makes you want to walk out the door. You don't have to remind yourself to care about it. You already do. You've been carrying it since before you were 21.
That's the part most people miss. Your core values aren't a decision you make as an adult. They were largely set in childhood — imprinted long before you ever thought about "company culture." Which means you can't brainstorm your way to them. You can't write them on a whiteboard. You have to go and find them. And the place they live is your memory.
So stop asking "what values do we want to have?" It's the wrong question. It only ever returns the words you think you're supposed to say.
When have I felt completely, unreasonably motivated by my work?
Pick a specific moment. Not a vague good period — one actual incident. Go back into it. See what you saw, hear what you heard, feel what you felt in that moment. Then rewind the tape one beat, to the second just before the motivation hit — and notice the feeling sitting underneath it.
That feeling has a name. That name is a value. A real one. Not chosen — uncovered.
Do it three or four times across your career and a pattern emerges. The same handful of things keep surfacing. That's not a poster. That's the actual operating system you've been running on the whole time.
Then run it through one more test, because this is the half almost everyone skips: what would make you quit? If everything you cared about were present and right — what single thing happening would still make you walk? Fraud. Being lied to. Money put above people. Whatever it is, name it. Because the thing whose violation would make you leave is just as much a value as anything that pulls you toward the work. Maybe more. That's your threshold — and it's worth more than any line on a wall.
Do this honestly and you end up with five to ten values you didn't invent. You recognised them. And the test of whether you've done it right is brutally simple: can you use them? Could you make a hiring call with this list? Could you end a client relationship by pointing at it? If the answer is no, you've still got a poster. If the answer is yes, you've finally got something real.
That's the whole game. Values that just describe you are decoration. Values you can act on are a tool — and they quietly shape every decision that comes after them. Who you hire. Who you fire. What work you say yes to. The kind of culture that builds itself when you're not in the room.
So take the poster down. Go find the real ones. They were never up there anyway.
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This piece supports Values — section 01 of The Success Framework. Read the full section and watch the video.
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